Frequently Asked Questions
Everything you need to know about your Doc Ortho experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. Expedited options are available at checkout for faster delivery.
What is your return policy for orthopedic products?
We offer a 30-day return policy on most items. For hygiene reasons, certain products like compression socks and braces must be in their original, unopened packaging to qualify for a refund.
How do I know which size to order?
Each product page includes a detailed sizing chart. We recommend measuring yourself carefully according to the guide provided to ensure the best fit and therapeutic benefit.
Do you accept HSA or FSA payments?
Yes, many of our orthopedic supports and compression garments are eligible for purchase using Health Savings Account (HSA) or Flexible Spending Account (FSA) cards at checkout.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress.
Are Doc Ortho products covered by a warranty?
We stand by the quality of our products. Most items include a 6-month manufacturer warranty against defects in materials and workmanship under normal use.