Returns & Exchanges
At Doc Ortho, we stand behind the quality of our orthopedic and wellness products. If you are not completely satisfied with your purchase, you may return eligible items in their original packaging within 30 days of delivery.
Initiate Your Request
Log into your account or visit our online returns portal to enter your order number and select the items you wish to return.
Package Your Items
Securely pack the unused products in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
Ship the Return
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing